Swimming Lessons are back!
We are excited to be welcoming you back to Swimming Lessons from the 28th of November!
Our teachers have been busy planning a range of COVID-safe practices and swimming and water safety lesson plans to ensure we can provide the safest program possible for our staff and swimmers as we dive into warmer weather. Swimming Lessons will look a little different for a while. We’re focusing on all aspects of safety in our staged program return. You’ll notice changes to our timetable, teaching methods, cleaning, lesson plans and procedures.
While some of your favourite classes, instructors and times may not be available immediately, we’re thrilled to welcome you back as we move forward together.
Learn more and book your swimming and water safety sessions today on our Swimming Lessons page!
Contact tracing at our centre
To help keep our community safe, we require all visitors to sign in with a unique QR code when visiting our centre. To receive your unique code via email, all you need to do is fill out a visitor registration form. Once you have received your code, you will be able to use it to sign in every time you visit our centre.
How to get your unique QR code:
- Click here to fill out the visitor registration form.
- Include any additional visitors, such as minors who are attending the centre with you. Minors who attend the centre alone (in line with centre conditions of entry) will need to fill out a separate visitor registration form.
- Ensure all your details are correct – particularly your email address.
- Check the confirmation box at the end of the form and select the ‘next’ button.
- Present your code when visiting the centre.
We’ve heard Victorian Premier Daniel Andrews’ latest announcement regarding increases to activity capacity limits, subject to venue and group density restrictions. We are currently working through the details as to how this may impact our available services. We’re excited about these changes and want to thank everyone for your ongoing support.
Where possible, we will be updating our limits within our booking systems later today to be available throughout the week.
We are expanding our services and operating hours!
We’re thrilled to announce that our centre will be expanding our services and week-day operating hours on Friday 13 November.
To ensure our staff and the community are kept safe, we are planning a staged approach to reopening our centre and services.
While some of your favourite classes, instructors and times may not be available immediately, we’re excited to welcome you back as we move forward together.
Below are the services that will be available:
- 50m Outdoor Pool (book a session via lap swimming page)
- Indoor Heated Pool (book a session via lap swimming page)
Our operating hours from Friday 13 November are:
- Mon-Fri 6:00am – 10:00am & 4:30pm – 7:30pm
- Sat-Sun 8:00am – 2:15pm
To ensure your safety and the safety of our staff, we have implemented a number of changes to make your return to our centre as smooth as possible. Please read the safety measures located below our updates at the bottom of this page prior to attending our centre.
We’ve heard Victorian Premier Daniel Andrews’ latest announcement regarding changes to the use of indoor and outdoor pools.
In line with changes regarding capacity limits for lap swimming in outdoor pools, from 7:00pm tonight, additional bookings will be made available via our online booking system.
Bookings have been in high demand since reopening, which we are incredibly grateful for. We are really excited that more people can now come for a swim, however, even with the increase we are still operating under limitations. If you do miss out on booking, please keep checking back each time new bookings are released and we hope you will be swimming as soon as possible.
Thank you for your patience and understanding.
We are excited that Victoria is making great progress towards reopening and want to thank you for your ongoing support throughout this challenging time. Please continue checking our website for the latest information regarding service updates.
We are reopening!
We’re thrilled to announce that we will be reopening our centre on Monday 5 October.
To ensure our staff and the community are kept safe, we are planning a staged approach to reopening our centre and services. While some of your favourite classes, instructors and times may not be available immediately, we’re excited to welcome you back as we move forward together.
Below are the services that will be available. Bookings can only be made 48 hours in advance.
Below are our operating hours:
- Mon-Fri: 6:00am – 9:45am & 5:00pm – 7:30pm
- Sat-Sun: 8:00am – 11:45am
To ensure your safety and the safety of our staff, we have implemented a number of changes to make your return to our centre as smooth as possible. Please read the below safety measures prior to attending our centre.
COVID-safe training for our staff
All staff have completed the Department of Health COVID-safe training, as well as additional training provided by YMCA Victoria to ensure they are equipped with the knowledge to keep you safe. We have also provided additional training for specific roles to ensure all programs operate safely with social distancing requirements in place.
Wearing a face mask in centre
The current government restrictions require all Victorians to wear a fitted face mask that covers the nose and mouth when they leave their home. This means that face shields, bandanas, scarves, loose snoods, or loose neck gaiters on their own are no longer considered a sufficient face covering.
These restrictions also apply at our centre. All staff will be wearing a face mask in the centre, unless they are doing an activity that is exempt from the restrictions. For instance, our group fitness instructors do not need to wear a face mask when they are instructing a class (but they will be required to wear a mask at all other times!).
Visitors are also expected to wear a face mask when they visit the centre. Again there are exemptions for visitors who are doing physical activity where they are out of breath or puffing, such as:
- Running on a treadmill
- High intensity and functional circuits
- Cycle classes
- Cardio and dance classes
- Training and competition related to team sports (under 18 years).
Staff and visitors are also exempt from wearing a face mask when they are having their temperature scan or when they are consuming fluids or food. If you are unsure of when you must wear a mask, please ask one of our friendly staff who will be able to provide you with the correct guidance.
To ensure we are following the government’s health guidelines, there will be a restricted number of people allowed within a space at any given time. So no one misses out, we have set up an online booking system where you can select a session time that suits you and pay immediately to secure your place. You can also book and pay over the phone by calling our customer care team on (03) 9546 7955.
Please make sure you arrive 10 minutes early to your session so you have enough time to sign in and get your temperature checked. All staff and visitors will be scanned upon entry and anyone who displays a temperature of 38°C or above will not be allowed to enter the facility.
Signage and instructions
Once you are inside the centre, you will see signage and instructions on how staff and visitors can be COVID-safe. Hygiene signage and floor, seat and bench stickers will be displayed throughout the facility to help everyone with physical distancing requirements.
Social distancing in centre
A safe distance of 1.5 metres between people will be required throughout the centre and programs. All spaces within the centre have been measured and 4 metres squared occupancy restrictions per space will be enforced. Staff and visitors will be counted as they enter and exit spaces, and some seats and equipment have been removed to ensure social distancing is possible.
Please remember that we must all play our part in helping stop the spread of COVID-19. If a visitor does not follow our COVID-safe practices, including social distancing requirements, they may politely be asked to leave the facility by a staff member.
Hygiene and cleaning
When you arrive at the facility, the first thing you will notice is hand sanitiser at all entry and exit points, with the expectation that everyone (staff and visitors) sanitise their hands before entering. Hand sanitiser will be available throughout the centre and in bathrooms.
The entire facility will be cleaned every 24 hours and high touch points, such as doors, toilets and gym equipment, will be cleaned regularly throughout the day. Staff will also be wiping down gym equipment regularly and antibacterial wipes will be available for visitors to use before and after using equipment.
Our 8-step plan for a confirmed case
Our staff have been trained to ensure that if there is a confirmed case at the centre, they have the tools and resources they need to close down safely. All visitors will have to sign in at reception when they attend their session, which allows us to contact trace those people who were at the centre. There will also be a contamination clean prior to reopening.
Please do not visit the centre if you are experiencing any of the following symptoms: fever, cough, tiredness, cold, sore throat, runny nose, shortness of breath or headache. If you are experiencing any of these symptoms, please seek medical attention and be checked for COVID-19 at one of the testing stations across the state.
Exciting news from the City of Greater Dandenong:
Noble Park Aquatic Centre – Major Funding for Stage 1 Redevelopment
The City of Greater Dandenong is excited to receive a $3.3 million grant from the Victorian Government’s Community Sports Infrastructure Stimulus Program for the development of a Health and Wellbeing Gymnasium at the Noble Park Aquatic Centre (NPAC). This development represents ‘stage 1’ of the centre’s redevelopment, which is a key recommendation from Council’s Aquatic Strategy that was endorsed in September last year.
The two story extension to NPAC will include a large gymnasium, three program / group fitness rooms, change rooms, social space, administration and storage areas and provision for 24/7 access.
Detailed information about the project is available via the following link, in addition to the draft design. NPAC Stage 1 Redevelopment.
Residents are encouraged to view the draft plans and provide feedback to Council by Wednesday 9 September.
Dandenong Oasis – Funding Commitment for Detailed Design of New Centre
The City of Greater Dandenong has allocated funding in the 2020/21 budget to commence the detailed design of the new aquatic and wellbeing centre to replace Dandenong Oasis. This major infrastructure project is a key recommendation from the Greater Dandenong Aquatic Strategy and will have a targeted focus on allied health, passive activity, education, fitness and wellness.
The detailed design process will follow the development of a business case for the new facility (currently underway) that will be used source external funding for the construction of the new centre. Opportunities for community consultation will be incorporated into the detailed design process.